All you need to know about buying from our online shop, from searching for a product through to ordering and returns. If you need to get in touch, you'll also find our contact details here.

Online shop help centre | National Trust

Information about browsing the online shop and making a purchase.

Online shop help centre | National Trust

Wondering how long your order will take to arrive? Need to return something? Find out more about delivery times, costs and returning products here.

Online shop help centre | National Trust
Buy a National Trust gift card on our online shop Rachel Whiting

Gift cards 

National Trust gift cards make a great gift, that can be used in most of our shops, cafes, admission points or the online shop. Find out all about them here.

Online shop help centre | National Trust
Online shop help centre | National Trust

Many of our places have shops attached to them, and we also have several stand-alone shops across the country for you to explore.

Online shop help centre | National Trust

Run independently, our farm shops are often close to our houses, gardens and parks and can provide a tasty treat to take home from your day out.

Call us

Get in touch on 0300 123 2025 (local call rates apply) Open 8am - 8pm Monday-Saturday

Write to us

Our address is: The National Trust, PO Box 574, Manvers, Rotherham, S63 3FH

Subscribe and get 10% off your first order 

Be the first to receive news of our exclusive offers, sales and new product launches. The contributions raised from every purchase you make play a vital role in helping us protect special places for ever, for everyone.

Become a supplier 

If you're interested in becoming a supplier, please email us with your enquiry and we'll be happy to advise you.