Got a question? Get in touch, we're here to help

How to contact the National Trust
Admiring the plants at Glendurgan Garden, Cornwall National Trust Images/John Millar
How to contact the National Trust
Mottisfont, Hampshire National Trust Images/John Millar

Help centre  

Whatever your question about the National Trust, you're most likely to find the answer in our Help centre.

How to contact the National Trust

Contact a place 

Do you have a question or feedback for one of our places? To find the contact details for a specific place, go to the Overview section on its web page.

How to contact the National Trust

Got a question for one of our main departments? Here are the contact details for our central, press, magazine, holidays, volunteering, recruitment and website teams.

How to contact the National Trust

If you have a query about something local to you, here are the details for our regional teams.

How to contact the National Trust

If you have any questions, or need more information, our Holidays Team will be able to help.

How to contact the National Trust

If you'd like help with placing an order, or you want find out about an order you've already made, or if you have any questions at all about our products, etc then please give our friendly call centre call on 0300 1232025 between 8am - 8pm (Mon - Sat).

Chat to our team online

Get an instant response from one of our friendly team between 8am-7.45pm on weekdays, and 9am-4.45pm on weekends. It’s the easiest and quickest way to get in touch.

Chat now
How to contact the National Trust
My National Trust ©National Trust Images/ Rhea Bawden

Register for My National Trust today 

If you’re 13 or older, you can start using My National Trust to manage your membership. All you need is an email address, and your member number (it’s on your membership card). Once signed up, you can update your personal details, track payments, and plan future visits to the places we look after.

How to contact the National Trust

My member card has an incorrect expiry date

Unfortunately a small number of our March 2018 member cards have been incorrectly printed with an expiry date of February 2019 instead of March 2019. If you see this mistake on your card we’re sorry this happened. This printing error won’t affect the validity of your card and you’ll still be able to use it at our car parks and admission tills until the end of March 2019. If you pay by Direct Debit you’ll receive your next set of membership cards in February 2019, which are valid until March 2020.

Email

Please email us at [email protected] with your full name, full address and supporter/member number

Call

Get in touch on 0344 800 1895 (local call rates apply). Open 9.00am - 5.30pm weekdays, 9.00am - 4.00pm weekends & bank holidays

Write

Our address is: The National Trust, PO Box 574, Manvers, Rotherham, S63 3FH

How to contact the National Trust